Privacy Policy

At Fope S.P.A., we respect your privacy and are fully committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our digital services, including our website essetideals.com.

This policy complies with the General Data Protection Regulation (GDPR) and relevant Italian data protection laws. It applies to the following individuals:

  • Customers and buyers
  • Prospective customers
  • Website visitors
  • Business partners and suppliers

1. Collection and Use of Personal Data

We only collect personal data that is relevant, necessary, and lawful, and we retain it only for as long as required to fulfill specific purposes.

We may collect personal data when you:

  • Place an order or register on our website
  • Reach out to our customer support team
  • Sign up for newsletters or marketing communications
  • Participate in surveys, promotions, or contact forms
  • Accept cookies or navigate our site (refer to our [Cookie Policy] for details)

2. Purpose and Legal Basis for Processing

Depending on your interaction with Fope S.P.A., we may process your personal data for the following reasons:

If You Are a Customer

Purpose Data Processed Legal Basis Retention Period
Order management Name, address, company, VAT, email, phone Contract 5 years post-purchase
Customer support Contact details, message history Contract 5 years
Newsletters & marketing Name, email, preferences Consent Until consent revoked
Personalized promotions Browsing & purchase behavior Consent Until consent revoked
Feedback collection Name, email, survey responses Legitimate interest 1 year
Website statistics Aggregated, anonymized data Legitimate interest 1 year
Legal compliance Data as required Legal obligation As legally required

If You Are a Website Visitor or Potential Customer

Purpose Data Processed Legal Basis Retention Period
Respond to inquiries Name, email, message Legitimate interest 3 months from contact
Newsletter subscription Name, email Consent Until withdrawal
Marketing Preferences, interaction history Consent Until withdrawal
Feedback & reviews Name, email, responses Legitimate interest 1 year
Usage analytics Anonymized or pseudonymized data Legitimate interest 1 year
Security & fraud control IP address Legitimate interest 1 year
Legal obligations Data as necessary Legal obligation As legally required

3. Data Sharing and Third Parties

We never sell your data. We may share it with trusted third parties under strict data processing agreements, only for purposes such as:

  • Shipping and delivery services
  • Hosting and IT infrastructure providers
  • Marketing and analytics platforms
  • Legal authorities, where required by law

All third-party partners are contractually required to handle your data in compliance with GDPR and to implement appropriate security measures.

4. Data Protection and Security

We use a combination of technical and organizational measures to safeguard your personal data, including:

  • Restricted access and encrypted storage
  • Routine security audits and software updates
  • Staff training in data protection principles
  • Secure backup systems and disaster recovery planning

While no system is completely immune from risks, we are committed to continually improving our data protection practices.

5. Your Rights Under GDPR

As a data subject, you have the right to:

  • Access the personal data we hold about you
  • Rectify inaccurate or incomplete information
  • Erase your data under certain conditions
  • Restrict processing in specific scenarios
  • Object to processing for marketing or profiling purposes
  • Receive your data in a portable, machine-readable format

To exercise your rights, please contact us using the details provided below.

6. Contact Details

Fope S.P.A.
VIA MARIA TERESA MIONI, 10, 36100 VICENZA – ITALIA
C.F. / P.IVA 00163880248
email: info@homebrixo.com

7. Policy Changes

This Privacy Policy may be updated to reflect changes in regulations or business operations. The latest version will always be available on essetideals.com. If required by law, we will inform you and ask for your renewed consent before applying substantial changes.